Shipping policy
Thank you for shopping with Kapridon. We take pride in delivering high-quality, pure organic oils with care and efficiency. Please review our shipping information below.
Processing Times
All orders are processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or holidays will be processed on the next business day.
You will receive an email confirmation once your order has been shipped.
Shipping Locations
We currently ship to:
-
United States
-
Canada
-
United Kingdom
-
Australia
-
Europe
-
Selected International Countries
If your country is not listed during checkout, please contact us at kapridongeneral@gmail.com
Shipping Rates & Delivery Times
United States
-
Standard Shipping: 3–5 business days
-
Express Shipping: 1–2 business days
International Shipping
-
Standard International: 7–14 business days
-
Express International: 3–7 business days
Delivery times may vary due to customs, shipping delays, or high-volume seasons.
Order Tracking
Once your order ships, you will receive a tracking number via email.
Tracking updates may take 24–48 hours to reflect.
Lost, Delayed, or Damaged Packages
Kapridon is not responsible for packages delayed by the carrier, but we will assist in resolving any issue.
If your package arrives damaged, please contact us within 48 hours with:
-
Your order number
-
Photos of the damaged item
-
Photos of the package
We will send a replacement or issue store credit.
Incorrect Shipping Information
It is the customer's responsibility to provide the correct address.
If a package is returned due to an incorrect address:
-
The customer must pay a reshipping fee
-
No refund for shipping costs will be provided
Eco-Friendly Packaging
All Kapridon products are shipped using eco-conscious, recyclable packaging to reduce environmental impact.
Need Help?
For any questions regarding your order, contact us at:
Email: kapridongeneral@gmail.com
We’re always happy to assist you.